Privacy Policy
Information Collection
To deliver and enhance our services, we need to gather certain information. The type of data collected depends on how you interact with and use our services. This allows us to customise, market, and improve the experience for both individuals and organisations.
Information provided to us by you:
- Account Information. You may voluntarily provide us with basic information during registration or later. This may include your email address, mobile number, first and last name, and a nickname.
Automatically Collected Information:
- Usage Information. We collect data on how you interact with our platform to enhance and improve our services.
- Device Information. We collect device information to enable our services. This includes details such as your IP address, device manufacturer, model, operating system, and the version of the app you're using.
- Location Information. We collect your location information when you use location-based features, such as searching for nearby vendors.
Why we Collect It
- To set up your account.
- To offer password recovery options if needed.
- To verify the information you provide.
- To send updates from vendors you interact with through the app.
- To analyse user behaviour and improve our services.
- To tailor the content and recommendations shown to you.
- To assess the effectiveness of our marketing efforts.
- To send personalized marketing about services offered by us or vendors.
- To respond to your inquiries.
- To deliver additional services you request.
- To notify you of service or legal updates.
Information we Share
We prioritise the privacy of our users, but there are instances when we need to share certain information with our partners to deliver our services. Before any data is shared, we ensure that appropriate contractual and security measures are in place to safeguard your information. Your data may be shared with:
- Vendors you have chosen to engage with through our services.
- Partners who support our operations, such as payment processors, email and SMS providers, and analytics services to help us understand user behaviour.
- A company involved in a merger, acquisition, joint venture, or sale of our business. In such cases, your information will be used according to the terms outlined in this privacy policy.
Security
We implement appropriate safeguards to protect your data, preventing unauthorised access and guarding against accidental loss or destruction.
Data Retention
Your data will be retained in our systems for as long as needed to fulfil legal obligations. Even if you delete your account, some information may still be kept to comply with legal requirements.
Legal Basis
Our app serves as both a Controller and Processor of data. We may act as a processor when you interact with vendors using our services.
The legal basis for collecting and using your personal information depends on the specific type of data and context. Typically, we rely on legitimate interests, using your information in ways you would reasonably expect.
Your Rights
You have the right to request deletion of your information, limit its processing, or transfer it to a third party. You can also contact the ICO or another data protection authority regarding the collection or use of your personal data.
Contacting Us
If you have any privacy-related questions or concerns, please feel free to contact us via email.
Email: enquiry@ami3go.com